Ok, I know I went to Pittsburgh and have written nothing about that trip and then last weekend I went up the canyon with some friends to have a bonfire and haven’t posted any pics… well, I’ve been feeling less than inspired so I actually have no intention of posting anything along those lines. Sorry.
I will, however, rant about a stupid person/customer that I ran into today. Ok, first of all, if you have kids you are required to control them. If you can’t, don’t bring them in a paint store. It’s not a playground. This lady has her four kids in the store who are all of an age where they should know you don’t just grab stuff off the shelves and play with it but apparently they didn’t know this. Since it was only me and one other part timer I took the matter into my own hands since their mother was indifferent to the situation. I told the kids that I can’t have them running around my store messing up my merchandise. I made no attempt to mask my annoyance either.
A few minutes later the kids were playing with the merchandise that I had taken off a shelf to reorganize it and the mother asked the other employee, Bjorn, if they should not play with that stuff. I could tell he was about to say, “Oh, no, it’s perfectly o.k. if they play with the chemicals and razor blades on that table.” Seriously, do you have to ask?
On top of all of this she was ignoring the answers to the questions she was asking, trying to get her paint project done for the same price as buying a gallon of milk, and had no clue what she actually wanted. Listen, if I answer a question it’s because I know the answer, I don’t make crap up and if I don’t know I’ll tell you so. Also, paint costs money, a lot more than a gallon of milk. Don’t come to a store that specializes in quality paint if you want wal mart prices. Even then, you’re only saving a few bucks up front. And lastly, I can give advice on what colors match what or what product will apply best over a specific substrate but if you don’t know the color scheme you’re going for don’t ask me. I’m not planning your house, I don’t know what everything else in your house looks like, and quite frankly, I really don’t care.
So all that aside I just about punched her with her last comment she made to me before she looked away and I left the sales floor. At this point she had taken her kids somewhere else and came back to pick up her paint. I was closing one of the registers and she sarcastacly said something to the effect of “Don’t try to look to so excited.” I brushed her comment aside and said “I’ve had a really rough day.” To which she responded, “Me too, I had be out in this rain and snow today.” Here’s the best part and will explain why I was not in a good mood through all of this: I looked right back at her, visibly ticked off and said, “I had to go and meet the paramedics who were reviving my delivery driver who was found in diabetic shock in a parking lot this morning.” She shut up so fast it finally made me chuckle inside. (more…)
